$ whoami
|
Machine Learning Engineer
$ location
📍 Toronto, ON
$ status --current
$ skills --primary
$ uptime
Work Experience
Machine Learning Engineer
Bell Canada
Sept 2022 – Present
Full-time | Toronto, ON
Developed and deployed machine learning models for Bell's Virtual Repair service, achieving 57% resolution rate and reducing customer support call volumes
Key Achievements:
- Engineered ML-powered customer service automation reducing support calls by 700K annually
- Led enterprise cloud migration achieving 10x performance gains and 99% uptime
- Built scalable production APIs serving 1,800+ daily users with comprehensive monitoring
Side Projects
Internal Dev Tool
Bell CanadaStreamlit dashboard to eliminate repetitive SQL queries and API calls with ML model performance analysis
Key Features:
- Built Streamlit dashboard automating database operations, saving team 1 hour daily
- Created ML model performance analysis interface with state visualization
- Achieved full team adoption streamlining debugging and evaluation workflows
Highlights:
Technologies:
Apex Tracker Discord Bot
July 2022Feature-rich Discord bot with slash commands, integrating multiple APIs for game database functionality
Key Features:
- Developed feature-rich Discord bot with slash commands
- Integrated RESTful API connections to fetch and display game database information
- Implemented structured data formatting for user-friendly display
- Containerized application with Docker for efficient deployment
- Built support for multiple concurrent instances
- Interactive command interface for enhanced user experience
Highlights:
Technologies:
IMDB Movies Data Analysis
August 2022Comprehensive exploratory data analysis and data cleansing on large 10GB+ dataset with machine learning implementation
Key Features:
- Conducted comprehensive exploratory data analysis on 10GB+ movie dataset
- Implemented data cleaning and preprocessing techniques
- Built Decision Tree Classifier with hyperparameter tuning
- Achieved improved model accuracy through systematic optimization
- Utilized statistical analysis and data visualization to identify patterns and outliers
- Created detailed documentation and analysis reports
Highlights:
Technologies:
Technical Skills & Achievements
Programming Languages & Frameworks
Core Languages
Frameworks & Libraries
Cloud & Infrastructure
Cloud Platforms
DevOps & Tools
$ contact --info
Let's Connect
$ location --current
$ contact --email
haris.ahmad.cs@gmail.com$ contact --phone
$ cat resume.pdf
View Resume$ ls ./social-links
$ echo "message" | mail haris